Your step-by-step guide to transferring eSIM to a new Android phone

Transferring an eSIM to a new Android phone is straightforward. Here’s how to do it:

Step 1: Check device compatibility

• Make sure your new Android phone supports eSIM. Popular models include Google Pixel, Samsung Galaxy S series and other newer Android devices.

Step 2: Back up important data

• Save your contacts, messages, and business files from both your old and new devices. Having a backup ensures you won’t lose anything during the transfer.

Step 3: Contact your eSIM provider

• Get in touch with your mobile provider (e.g. Vodafone, EE or O2 in the UK; Verizon, AT&T and T-Mobile in the US) to confirm that your plan allows eSIM transfers.

Step 4: Remove the eSIM profile from your old phone

• Some carriers require you to remove the eSIM from your old device before it can be activated on a new one. Check your settings under Network & Internet or Connections.

Step 5: Request new activation details

• Your carrier will provide a QR code or activation details to set up the eSIM on your new phone.

Step 6: Add the eSIM on your new phone

• Go to Settings, then Network & Internet (or similar).
• Select Mobile Network or SIM Manager and look for the option to add an eSIM.
• Scan the QR code or manually enter the activation details provided by your carrier.

Step 7: Verify and test

• Make a call or use mobile data to confirm the eSIM is working correctly on your new device.

Troubleshooting common eSIM issues

Transferring your eSIM is usually smooth, but if you encounter problems, here are some solutions: