Activating an eSIM on your iPhone is straightforward, but the process may vary slightly depending on your carrier. The following steps are designed for eSIM-compatible iPhone models, such as the iPhone XS, iPhone XS Max, iPhone XR or newer.
Top tip: Your iPhone needs to be connected to a Wi-Fi network in order to activate your eSIM, unless it’s an eSIM-only iPhone 14 or later.
If you’re setting up a new iPhone and your network provider allows eSIM Network Provider Activation or eSIM Quick Transfer, you’ll be able to simply turn on your device and follow the instructions on the screen.
Otherwise, reach out to your carrier (common options include EE, O2 and Vodafone in the UK) to request an eSIM activation QR code or manual setup details. Many carriers provide these via email or in their apps.
Go to Settings, then Mobile Data, then Add Data Plan.
Use your iPhone’s camera to scan the QR code provided by your carrier.
If scanning isn’t supported, select Enter Details Manually and input the activation code provided.
Once activated, you can assign your eSIM as the primary or secondary line, depending on your preferences.
For business purposes, you can configure it as your default line for calls, messages, and data usage. To do this, go to Settings, then Mobile Data.
Make a call or send a message to ensure the eSIM is working correctly. If not, try the troubleshooting tips below.
Some mobile phone providers may require your phone to be unlocked to use their eSIM. Double-check your device’s compatibility before starting the process.
Here are some potential hiccups you might encounter while activating your eSIM on iPhone, plus top tips to handle them like a pro: