<aside> 🚨 Signed up with a UK or US personal number? Please follow the steps below to get your code.

</aside>

1. Firstly, if your SMS has not come through, always attempt the ‘Call Me’ option afterwards. It is likely this will solve your issue.

Still not received your code after attempting ‘Call Me’? You may see something like this…

1. If you have a time limit (that looks like the above) to requesting another code, please be patient and wait that time limit out, and try both SMS and ‘Call Me’ options again. Sometimes there can be a natural delay in sending codes out, so it’s good practice to try twice.

2. If you still haven’t received anything, try the following:

• Uninstall and reinstall the app again
• If you are on wi-fi, please come off it - or if you are not on wi-fi, please connect to it
• Then follow verification again

If at this point, after trying the above, you haven’t received your code - please message our Support here or email us at [email protected] and we will be happy to assist you.

Rest assured - we will get you verified!