<aside> 🚨 PLEASE READ: Check your email inbox as the verification code is sent to your email if you signed up with an international personal number. Please also check your spam.

</aside>

If you still haven’t received your code after checking your email and spam - please try sending the verification code again, as sometimes it doesn’t send the first time.

Getting the below message?…

If you have a time limit (that looks like the above) to requesting another code, please be patient and wait that time limit out, and try both SMS and ‘Call Me’ options again. Sometimes there can be a natural delay in sending codes out, so it’s good practice to try twice.

If you still haven’t received anything after trying the above, try the following:

• Uninstall and reinstall the app again
• If you are on wi-fi, please come off it - or if you are not on wi-fi, please connect to it
• Then follow verification again

If at this point, after trying the above, you haven’t received your code - please message our Support here or email us at [email protected] and we will be happy to assist you.

Rest assured - we will get you verified!